Privacy Policy

Last Updated: December 4, 2025

1. Introduction

Siyam Chauffeur Service Dubai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our chauffeur services and visit our website https://www.siyamchauffeur.com.

2. Information We Collect

2.1 Personal Information

When you book our services, we may collect:

  • Name and contact information (phone number, email address, WhatsApp number)
  • Pickup and drop-off locations
  • Flight information (for airport transfers)
  • Payment information
  • Special requests or preferences

2.2 Automatically Collected Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our website
  • Referral source

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your booking requests
  • Communicate with you about your reservation
  • Provide customer support
  • Send service updates and promotional offers (with your consent)
  • Improve our services and website
  • Comply with legal obligations
  • Detect and prevent fraud

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Our Drivers: To fulfill your booking
  • Service Providers: Payment processors, communication platforms (WhatsApp)
  • Legal Authorities: When required by law or to protect our rights

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under UAE data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Withdraw consent

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: